FAQs

Changing and resetting your password
Introduction This guide will explain the many ways you can reset and change your college password. We recommend that you should use three random wor...
Mon, 13 Sep, 2021 at 11:19 AM
College WiFi
Choose 'eduroam' from the available wireless networks from your device. Enter your credentials which is your email address and college passwo...
Tue, 20 Oct, 2020 at 8:15 PM
Using your College Laptop while Working Remotely
  Introduction  Using a technology called Always On VPN your College issued Windows laptop will automatically and securely connect back to the Sou...
Tue, 20 Oct, 2020 at 8:16 PM
Accessing Archived Emails
The College archives all staff emails sent and received for 6 years. You can access your email archive by visiting our MailArchiver Service. The service all...
Tue, 20 Oct, 2020 at 9:12 PM
Download and install or reinstall Microsoft Office 365
 As part of your South Essex College account staff and students can install Microsoft Office 365 on up to 5 devices. Microsoft Provide a full guide on h...
Tue, 20 Oct, 2020 at 9:37 PM
IBM SPSS Statistics for Personal Devices
The Colleges licence for SPSS Statistics allows at home use for Educational purposes for free.  The licence is renewed yearly every February so you will...
Tue, 20 Oct, 2020 at 9:43 PM
Setting up Your iOS/iPadOS Device
First Steps Once you’ve received your College iOS device, unbox it, plug it in to charge and power it on. Once the device has booted, you’ll see the follo...
Mon, 14 Dec, 2020 at 3:38 PM
How to unsync a SharePoint site in the OneDrive Client
Sometimes you will want to reduce the number of folders you’re syncing from a SharePoint site such as your team drive if it has been migrated.  Syncing fewe...
Fri, 9 Jul, 2021 at 9:32 AM
Setting up your emails on your personal device.
You can access your College Emails from any supported web browser, however for the best experience you can set up Outlook on your personal device. Pleas...
Wed, 22 Sep, 2021 at 3:14 PM
Teams - Meeting Recording Problems
Problem User reports that their recorded meeting on Teams is not opening. It automatically opens via Microsoft Edge but then tries to load but just gives ...
Wed, 8 Dec, 2021 at 3:17 PM