TABLE OF CONTENTS
- What is Phishing?
- What's Junk email?
- Reporting a Email
- Reporting a suspicious Website
- Reporting a text message (SMS)
Emails that you receive to your College email account are scanned by our spam filter and if found to be phishing, contain malware or spam they are moved to your quarantine. However, spam and phishing attempts are continually evolving and occasionally they slip past our defences. If you receive a suspicious or spam email in your inbox it is important that you report it properly so we can protect you and other users of the college network.
You can report a message in Outlook by selecting the email and clicking Report Message, choosing either Phishing or Junk. The message will then be analysed to improve our detections and remove similar messages from other victims. Messages will also be shared with the UK National Cyber Security Centre who work with law enforcement to remove harmful sites and content.
What is Phishing?
Phishing is the practice of luring you into disclosing personal information, such as bank account numbers and passwords. Often phishing messages look legitimate but have deceptive links that open fake websites.
What's Junk email?
Junk email messages are typically referred to as spam. These are messages that you don't want to receive that may be advertising products you don't use or find offensive
Reporting a Email
Outlook for Desktop | Outlook for Web | Outlook for Mobile |
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Click Report Message from the ribbon.
| Click the ellipsis (...) in the top right of the message, choose Report Message.
| Press the three dots in the top right, choose Report Junk. |
If you are having issues with the report message button please forward the email to security@southessex.ac.uk for investigation.
Reporting a suspicious Website
Email security@southessex.ac.uk with a copy of the URL and a screenshot of the site and how you got to the site (email, search engine, etc) you believe is phishing so it can be investigated.
Reporting a text message (SMS)
Suspicious text messages should be forwarded to 7726. This free-of-charge short code enables your mobile operator to investigate the messages and take action, if found to be malicious.